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Now showing items 61-65 of 65
Exploring the dark side of managerial upselling emphasis: Exploratory and exploitative learning's moderating roles in salesperson emotional exhaustion and performance
(Elsevier, 2024-02)
In this study, we scrutinize the prevalent perspective on upselling benefits and explore the overlooked ramifications, specifically the potential for emotional exhaustion and diminished salesperson performance. Our primary ...
Knowledge transfer to aid social coding: The case of Stack Overflow
(Elsevier, 2024-04)
Focused online question and answer (Q&A) communities aid social coding. Despite the growing importance of social coding, knowledge transfer in this context remains under-researched. Our primary objective is to understand ...
Do I see what you see? Institutional quality, action observability, and multimarket contact in the global mobile phone industry
(Wiley, 2024-02)
Research Summary: Drawing on signaling theory and the international business literature that addresses the role of institutions, we argue that multinational enterprises (MNEs) that use multimarket contact (MMC)—that is, ...
Understanding the role of serial acquisition and subsidiary autonomy in providing value within servitizing industrial networks
(Emerald, 2024)
Purpose: Research examining the joint role of serial acquisitions and subsidiary autonomy in holistic value provision within servitizing industrial firms is scarce. Thus, this paper aims to investigate the role of serial ...
Analysis of customer switching behavior in omni-channel retailing
(Institute of Industrial and Systems Engineers, IISE, 2020)
Omni-channel retailing is a recent approach that allows customers to purchase products from anywhere and return them anywhere and allows retailers to fulfill orders from anywhere. This flexibility improves the customer ...
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