Business Administration
Recent Submissions
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The ultimate co-creation: leveraging customer input in business model innovation
(Springer, 2019-12)In order to stay competitive, organizations need to regularly revamp and innovate their business model (BM). A key catalyst for innovation—acknowledged by managers as well as academics—is input from customers. However, the ... -
Analysis of customer switching behavior in omni-channel retailing
(Institute of Industrial and Systems Engineers, IISE, 2020)Omni-channel retailing is a recent approach that allows customers to purchase products from anywhere and return them anywhere and allows retailers to fulfill orders from anywhere. This flexibility improves the customer ... -
Understanding the role of serial acquisition and subsidiary autonomy in providing value within servitizing industrial networks
(Emerald, 2024)Purpose: Research examining the joint role of serial acquisitions and subsidiary autonomy in holistic value provision within servitizing industrial firms is scarce. Thus, this paper aims to investigate the role of serial ... -
Exploring the dark side of managerial upselling emphasis: Exploratory and exploitative learning's moderating roles in salesperson emotional exhaustion and performance
(Elsevier, 2024-02)In this study, we scrutinize the prevalent perspective on upselling benefits and explore the overlooked ramifications, specifically the potential for emotional exhaustion and diminished salesperson performance. Our primary ... -
Knowledge transfer to aid social coding: The case of Stack Overflow
(Elsevier, 2024-04)Focused online question and answer (Q&A) communities aid social coding. Despite the growing importance of social coding, knowledge transfer in this context remains under-researched. Our primary objective is to understand ... -
Everyday activism: An AI-assisted netnography of a digital consumer movement
(Taylor & Francis, 2024-01)Prior studies have tended to focus on the figure of consumer movements rather than the ground from which they arise. This AI-assisted netnography interprets data from the WallStreetBets (WSB) subreddit during the GameStop ... -
Captive jump processes for bounded random systems with discontinuous dynamics
(Elsevier, 2024-01)Stochastic captive jump processes are explicitly constructed in continuous time, whose non-linear dynamics are strictly confined by bounded domains that can be time-dependent. By introducing non-anticipative path-dependency, ... -
National culture and firms’ cash holdings: The role of indulgence and its boundaries
(Elsevier, 2024-02)We examine the influence of indulgence vs restraint (IVR), an understudied national culture dimension of Hofstede's framework, on firms’ cash holdings to shed light on how culture influences this firm behavior and the ... -
How do line extensions impact brand sales? The role of feature similarity and brand architecture
(Springer, 2023-11)Brand architecture decisions have important performance implications but have seen little quantitative research. In particular, there is little empirical evidence on how the strength of the link established among clusters ... -
Exporting is a team sport: the link between management training and performance in SMEs
(Emerald, 2023-12)Purpose: This paper examines how soft skills training for owner-managers affects the financial performance of exporting small and medium-sized enterprises (SMEs). Furthermore, the authors examine the differential influence ... -
Piecewise-tunneled captive processes and corridored random particle systems
(Springer, 2023-01)We introduce a family of processes that generalises captive diffusions, whereby the stochastic evolution that remains within a pair of time-dependent boundaries can further be piecewise-tunneled internally. The tunneling ... -
Guest editorial: The effect of COVID-19 on the performance of ethnic-minority firms in the UK and worldwide
(Emerald, 2023-03-31)N/A -
Unveiling the dynamics of emotions in society through an analysis of online social network conversations
(Springer Nature, 2023-09-11)Social networks can provide insights into the emotions expressed by a society. However, the dynamic nature of emotions presents a significant challenge for policymakers, politicians, and communication professionals who ... -
Fashionably late: Differentially costly signaling of sociometric status through a subtle act of being late
(Elsevier, 2023-02)This research examines how arriving late to social gatherings operates as a signal of social connectedness and desirability, leading to elevated sociometric status attributions. Drawing on costly signaling theory and the ... -
ESG investing and the financial performance: a panel data analysis of developed REIT markets
(Springer, 2023-06-28)This study investigates the empirical link between the social and financial performance of the Real Estate Investment Trusts (REITs) by utilizing the PVAR-Granger causality model and a fixed-effects panel data model with ... -
Local house price effects of internal migration in queensland: Australia's interstate migration capital
(Wiley, 2023-06)We examine the causal impact of internal migration on housing prices across 82 Statistical Areas Level 3 regions in Queensland, Australia from 2014–2019. The primary findings are: (i) an annual increase in the inflow of ... -
Are crowdsourcing announcements signals of customer orientation? A comparison of consumer responses to product- versus communication-related campaigns
(Emerald, 2023-05-05)Purpose: This study aims to examine consumers’ responses to crowdsourcing campaigns in the request initiation stage using the signaling theory from economics. The purpose of the research is threefold. First, it provides a ... -
Strategic agility, exaptation, and business model innovation: the case of an sme
(IEEE, 2023)This study adopts a process view on business model innovation (BMI) to address multiple issues pertaining to theory and practice. First, BMI is challenging for most firms in part due to resource constraints that impose ... -
Perceived overqualification and employee proactivity: The cross-level moderation effects of LMX and initiative climate in small firms
(Springer, 2023)Drawing on social information processing (SIP) theory, this study examined the interactive effects of perceived overqualification (POQ), leader-member exchange (LMX), and initiative climate on supervisor-rated employee ...
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