Publication: A model of sustainable distributed service delivery in organizations with compassion-based missions
| dc.contributor.author | Manz, C. C. | |
| dc.contributor.author | Skaggs, B. C. | |
| dc.contributor.author | Pearce, Craig Lewis | |
| dc.contributor.author | Wassenaar, C. L. | |
| dc.contributor.department | Business Administration | |
| dc.contributor.ozuauthor | PEARCE, Craig Lewis | |
| dc.date.accessioned | 2016-06-30T12:33:33Z | |
| dc.date.available | 2016-06-30T12:33:33Z | |
| dc.date.issued | 2014-11 | |
| dc.description | Due to copyright restrictions, the access to the full text of this article is only available via subscription. | |
| dc.description.abstract | This article examines the potential for offering sustainable compassion-based service. Organizations with compassion-based service missions face difficult challenges in addressing acute client needs with limited resources. We posit that distributed service delivery (i.e., clients serving themselves and one another) can result in more long-term compassion-based service when supported by shared and self-leadership. A model of sustainable distributed service delivery is presented and propositions are provided to help guide future research. | |
| dc.identifier.doi | 10.1177/1548051813500814 | |
| dc.identifier.endpage | 375 | |
| dc.identifier.issue | 4 | |
| dc.identifier.scopus | 2-s2.0-84907525744 | |
| dc.identifier.startpage | 366 | |
| dc.identifier.uri | http://hdl.handle.net/10679/4215 | |
| dc.identifier.uri | https://doi.org/10.1177/1548051813500814 | |
| dc.identifier.volume | 21 | |
| dc.identifier.wos | 000348920500004 | |
| dc.language.iso | eng | en_US |
| dc.peerreviewed | yes | |
| dc.publicationstatus | published | en_US |
| dc.publisher | Sage | |
| dc.relation.ispartof | Journal of Leadership and Organizational Studies | |
| dc.relation.publicationcategory | International Refereed Journal | |
| dc.rights | restrictedAccess | |
| dc.subject.keywords | Socially responsible leadership | |
| dc.subject.keywords | Self-leadership | |
| dc.subject.keywords | Shared leadership | |
| dc.subject.keywords | Sustainability | |
| dc.subject.keywords | Service | |
| dc.subject.keywords | Compassion | |
| dc.title | A model of sustainable distributed service delivery in organizations with compassion-based missions | en_US |
| dc.type | article | en_US |
| dspace.entity.type | Publication | |
| relation.isOrgUnitOfPublication | 3920f480-c8c2-457c-8c42-5e73823c300f | |
| relation.isOrgUnitOfPublication.latestForDiscovery | 3920f480-c8c2-457c-8c42-5e73823c300f |