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Now showing 1 - 10 of 174
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    ArticlePublication
    Dimensions of religiosity, altruism and life satisfaction
    (Taylor & Francis, 2021-10-02) Kaya, İ.; Yeniaras, Volkan; Kaya, Ö.; Business Administration; YENİARAS, Volkan
    This study utilizes data from 3008 adult individuals in Turkey and examines the direct and indirect relationships between the dimensions of (Islamic) religiosity and life satisfaction. We took a dual approach in examining the proposed web of relationships and treated (i) charitable giving and (ii) volunteering as mediators that account for the relation between dimensions of religiosity and life satisfaction. We provided empirical evidence that religious orientation determines the choice between charitable giving and volunteering. The results show that the adherents that use religion for social gains (inner peace and comfort) are more likely to volunteer (donate) but less likely to donate (volunteer). Further, our findings indicate that individuals that expect inner peace and comfort (social gains) from religion get more life satisfaction from donating (volunteering) whereas the life satisfaction of those adherents that use religion for social gains (inner peace and comfort) diminishes if they were to donate (volunteer).
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    ArticlePublication
    A model of sustainable distributed service delivery in organizations with compassion-based missions
    (Sage, 2014-11) Manz, C. C.; Skaggs, B. C.; Pearce, Craig Lewis; Wassenaar, C. L.; Business Administration; PEARCE, Craig Lewis
    This article examines the potential for offering sustainable compassion-based service. Organizations with compassion-based service missions face difficult challenges in addressing acute client needs with limited resources. We posit that distributed service delivery (i.e., clients serving themselves and one another) can result in more long-term compassion-based service when supported by shared and self-leadership. A model of sustainable distributed service delivery is presented and propositions are provided to help guide future research.
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    ArticlePublication
    Indulgence and risk-taking behavior of firms: Direct and interactive influences
    (Elsevier, 2022-06) Alipour, Ali; Yaprak, A.; Business Administration; ALIPOUR, Ali
    This study examines the impact of Hofstede's indulgence vs restraint national culture dimension (IVR) on firms' risk-taking behavior. We argue that firms in more indulgent societies will show greater risk-taking behavior given their tendencies to be less rigid and their greater inclination for discounting risk-taking losses. We further argue that the buffers that slack resources provide against risk-taking losses and the positive expectations of potential gains from risk-taking provided by growth opportunities will further increase firms' risk-taking behavior when interacting with indulgence mechanisms. Our findings from a 37-country study support these arguments. They show that high indulgence does increase firms' risk-taking behavior and slack resources and growth opportunities intensify this causal effect. Tests of three-way interactions further reveal that the positive impact of indulgence on firms' risk-taking behavior is strongest when both slack resources are abundant and the growth opportunities are high. We extend current knowledge about culture's effect on firm behavior.
  • ArticlePublicationOpen Access
    Unveiling the dynamics of emotions in society through an analysis of online social network conversations
    (Springer Nature, 2023-09-11) Sener, B.; Akpinar, E.; Ataman, Mehmet Berk; Business Administration; ATAMAN, Mehmet Berk
    Social networks can provide insights into the emotions expressed by a society. However, the dynamic nature of emotions presents a significant challenge for policymakers, politicians, and communication professionals who seek to understand and respond to changes in emotions over time. To address this challenge, this paper investigates the frequency, duration, and transition of 24 distinct emotions over a 2-year period, analyzing more than 5 million tweets. The study shows that emotions with lower valence but higher dominance and/or arousal are more prevalent in online social networks. Emotions with higher valence and arousal tend to last longer, while dominant emotions tend to have shorter durations. Emotions occupying the conversations predominantly inhibit others with similar valence and dominance, and higher arousal. Over a month, emotions with similar valences tend to prevail in online social network conversations.
  • ArticlePublicationOpen Access
    Assessing consequences of component sharing across brands in the vertical product line in the automotive market
    (Wiley, 2012-07) Verhoef, P. C.; Pauwels, Koen Hendrik; Tuk, M. A.; Business Administration; PAUWELS, Koen Hendrik
    Component sharing may look great in the boardroom, but not in the showroom. Indeed, savings on R&D and production costs could be offset by a plunge in customer brand attractiveness. Combining experimental with econometric studies, this paper investigates the impact of component sharing on customer evaluation of luxury, volume and economy brands offered in a car manufacturer’s vertical product line. An experimental study shows that the evaluation of luxury brands sharing with a volume brand suffers more than when a volume brand shares components with an economy brand. The evaluation of an economy brand benefits more from sharing with a volume brand than a volume brand suffers from sharing with an economy brand. The magnitude of these effects depends on several factors, such as component type, the source of the component sharing and the salience of component sharing to the consumers. The explorative examination of market share effects confirms that luxury brands may suffer, while economy brands may benefit from component sharing. The first to look at the consumer impact of component sharing, this paper sets up a rich agenda for future research.
  • Conference paperPublicationOpen Access
    A review of timetabling and resource allocation models for light-rail transportation systems
    (2009) Öncül, S. D.; Aykaç, Didem Selcen Öztürkcan; Bayraktar, D.; Çelebi, D.; Business Administration; ÖZTÜRKCAN AYKAÇ, Didem Selcen
    This paper surveys the relevant operations research literature on timetabling and resource allocationproblems with a special attention paid to the transportation systems. The purpose of this review is to define the critical objectives, determine the key components and identify the key issues for developing a comprehensive mathematical model for timetabling of light rail transit vehicles in sequence with the assignment of drivers as an available resource. In doing so, the implications of the emerging timetabling research is discussed, components of the mathematical models proposed are reviewed, and the extend they reflect real business practices are analyzed. Finally, fundamental issues and primary elements of a simple model in association with general timetabling and resource allocation problems are presented.
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    ArticlePublication
    An integrated analysis of capacity allocation and patient scheduling in presence of seasonal walk-ins
    (Springer Nature, 2019-06) Çayırlı, Tuğba; Dursun, P.; Güneş, E. D.; Business Administration; ÇAYIRLI, Tuğba
    This study analyzes two decision levels in appointment system design in the context of clinics that face seasonal demand for scheduled and walk-in patients. The macro-level problem addresses access rules dealing with capacity allocation decisions in terms of how many slots to reserve for walk-ins and scheduled patients given fixed daily capacity for the clinic session. The micro-level problem addresses scheduling rules determining the specific time slots for scheduled arrivals. A fully-integrated simulation model is developed where daily demand actualized at the macro level becomes an input to the micro model that simulates the in-clinic dynamics, such as the arrivals of walk-ins and scheduled patients, as well as stochastic service times. The proposed integrated approach is shown to improve decision-making by considering patient lead times (i.e., indirect wait), direct wait times, and clinic overtime as relevant measures of performance. The traditional methods for evaluating appointment system performance are extended to incorporate multiple trade-offs. This allows combining both direct wait and indirect wait that are generally addressed separately due to time scale differences (minutes vs. days). The results confirm the benefits of addressing both decision levels in appointment system design simultaneously. We investigate how environmental factors affect the performance and the choice of appointment systems. The most critical environmental factors emerge as the demand load, seasonality level, and percentage of walk-ins, listed in the decreasing order of importance.
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    Book ChapterPublication
    Curb space management in urban mobility system
    (Springer Nature, 2019) Yu, M.; Bayram, A.; Cesaret, Bahriye; Business Administration; Fathi, M.; Khakifirooz, M.; Pardalos, P. M.; CESARET, Bahriye
    Curb space management and traffic flow are two important elements of the transportation system that interact with each other and affect the overall system performance. Moreover, the growth of new mobility operators and goods delivery in urban result in a growing demand for pickup/drop off access to the curb sides. The curb space is now also a spot for pickup/drop off passengers and loading/unloading goods. Thus, the traditional use of curb space for parking only is challenged and it becomes important to manage the curb space effectively and determine the optimal capacity decisions for different uses. Our study investigates the allocation of curb space for various uses so that the overall transportation system performance can be enhanced. We simulate the transportation system and analyze the interactions between traffic flow and curb space usage. We propose optimal capacity allocation decisions that ensure a smooth traffic flow. We derive optimal curb space allocation policies that vary according to the customer demand during the day.
  • ArticlePublicationOpen Access
    How do line extensions impact brand sales? The role of feature similarity and brand architecture
    (Springer, 2023-11) Sezen, B.; Pauwels, K.; Ataman, Mehmet Berk; Business Administration; ATAMAN, Mehmet Berk
    Brand architecture decisions have important performance implications but have seen little quantitative research. In particular, there is little empirical evidence on how the strength of the link established among clusters of products within the company’s portfolio impact the sales effects of typical marketing actions such as line extensions. This paper quantifies the effect of different brand architecture choices and product feature similarity in moderating the impact of line extensions on brand sales. Based on categorization theory, the authors hypothesize that brand name similarity and feature similarity, both independently, and in interaction, increase brand cannibalization. The empirical analysis in three consumer packaged-goods categories shows that it is more critical to minimize the feature similarity than brand name similarity to limit cannibalization and generate higher incremental sales from line extensions. Controlling for feature similarity, line extensions introduced under sub-brands cause greater cannibalization.
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    ArticlePublication
    Can the marketing department benefit from socially responsible marketing activities? The role of legitimacy and customers’ interest in social responsibility
    (Emerald, 2022-02-02) Şabahat, Peren Özturan; Grinstein, A.; Business Administration; ŞABAHAT, Peren Özturan
    Purpose: In a world where corporate social responsibility (CSR) is a meaningful trend valued by firm stakeholders, it is still not clear how the marketing department integrates corporate-level social responsibility strategy into its departmental activities i.e. socially responsible marketing activities (SRMA) and whether such activities can benefit the department. Using legitimacy as the underlying theoretical explanation, this paper aims to study two instrumental returns from SRMA at the marketing department level, i.e. marketing department’s performance – impact outside the firm on multiple marketing-related outcomes and influence within the firm – the power of the marketing department compared to other departments. Design/methodology/approach: Three studies were performed. Study 1 is a survey that offers a validated measure of SRMA and examines its relationship with the focal outcome variables. Study 2 is also a survey that investigates the mediating role of the marketing department’s legitimacy and the moderating role of customers’ interest in social responsibility and uses actual sales data of firms. Study 3 is an experiment that examines the main findings in a controlled setting using participants other than marketing executives i.e. chief executive officers. Findings: Study 1 shows that SRMA is different than the closely related variable socially responsible business strategy and is positively related to the marketing department’s performance and influence within the firm. Study 2 complements these findings by demonstrating these impacts are mediated by the marketing department’s legitimacy and strengthened with higher customers’ interest in social responsibility. Study 3 sets the causality between the focal variables and the mediating role of legitimacy. Research limitations/implications: This work extends the study of firm-level CSR to the department- and implementation-level, in the context of marketing departments. It reveals the underlying mechanism driving the positive impact of SRMA, i.e. legitimacy, and identifies a moderating condition, i.e. customers’ interest in social responsibility. It further extends research on the role of the marketing department and its contribution to firm performance. Practical implications: Marketers can benefit from the reported findings by understanding when and how CSR-related, domain-specific activities that feature the traditional responsibilities of marketing, including market research, customer relationship management and the product, promotions, price and place (4Ps) may be reshaped to include a broader set of stakeholders and a socially responsible angle and thereby generate more legitimacy and impact – inside and outside the firm. Originality/value: This study provides a novel perspective on how marketing departments evaluate CSR in their daily activities where such engagement vests increasing returns to the marketing department and underpins the successful implementation of CSR. © 2021, Emerald Publishing Limited.