Browsing Business Administration by Subject "Retail operations"
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Analysis of customer switching behavior in omni-channel retailing
(Institute of Industrial and Systems Engineers, IISE, 2020)Omni-channel retailing is a recent approach that allows customers to purchase products from anywhere and return them anywhere and allows retailers to fulfill orders from anywhere. This flexibility improves the customer ... -
Ship-from-store operations in omni-channel retailing
(Institute of Industrial Engineers, 2017)One of the recent trends in omni-channel retailing is ship-from-store which allows a retailer to fulfill online orders from a brick-and-mortar store. The benefits of this relatively new fulfillment model includes faster ...
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