Browsing Business Administration by Subject "Emotional exhaustion"
Now showing items 1-1 of 1
-
Exploring the dark side of managerial upselling emphasis: Exploratory and exploitative learning's moderating roles in salesperson emotional exhaustion and performance
(Elsevier, 2024-02)In this study, we scrutinize the prevalent perspective on upselling benefits and explore the overlooked ramifications, specifically the potential for emotional exhaustion and diminished salesperson performance. Our primary ...
Share this page