Search
Now showing items 11-20 of 22
Linking brand commitment and brand citizenship behaviors of airline employees: “the role of trust”
(Elsevier, 2015-01)
Despite the growing interest in understanding employees' brand related behaviors in the airline industry, the research in this area mainly focus on the effect of employee brand commitment and limit the empirical support ...
The role of internationalization on the IPO performance of service firms: Examination of initial returns, long-run returns, and survivability
(Elsevier, 2016)
This study examines the effect of internationalization on the initial and long-run IPO performance of service firms. The study discusses that pre-IPO internationalization of service firms contributes to the explanation of ...
What do we know about social media and firms’ financial outcomes so far?
(Emerald Publishing Limited, 2017)
Purpose: This paper aims to understand the emergence, the revolution and the relevant knowledge of academic research concentrating on social media (SM) and hospitality and tourism firms’ financial performance. The authors ...
Does franchising matter on IPO performance?: An examination of underpricing and post-IPO performance
(Emerald Publishing Limited, 2017)
Purpose - This paper has two main purposes. First, this paper aims to examine whether pre-initial public offering (IPO) franchising activity of issuing firms is priced in the financial markets and results in pricing ...
Is “Do it right the first time” necessarily right?: The importance of error management culture in the hospitality industry
(Emerald Group Publishing, 2018)
Purpose: The purpose of this study is threefold: first, to investigate the extent to which organizational error management culture impacts manager trust and group efficacy; second, to examine whether manager trust and group ...
Underlying factors of ups and downs in financial leverage overtime
(Sage, 2017-09-01)
We present new stylized facts on the underlying reasons of US hospitality and tourism firms’ fluctuating levels of financial leverage during the period 1990–2015 using comprehensive micro- and macro-level accounting data ...
The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
(Emerald Publishing, 2017)
The purpose of this paper is to amend and extend the emerging research that has utilized an employee-focused approach to examining the service recovery process. In doing so, the authors examine the influences of supervisor ...
Irritation or disappointment: host attitudes towards tourism development in villages
(Taylor & Francis, 2016-11)
Among the various theories and models assessing host attitudes towards tourism development (TD), the Irridex Model is one of the most frequently used frameworks. This study aims to reveal whether the residents of two ...
The politics of noise: case study of the commercialization of Alaçatı Village, Turkey
(Elsevier, 2018-01)
Employing the concept of biopolitics, this study explores noise and policy inaction as normalizing technologies of the body and as market discourse through the commercialization of a small village. Noise in Alaçatı Village, ...
Coping with RM challenges in hospitality education
(Springer International Publishing, 2017-10)
The success of the hospitality industry and development of RM as a profession depends on the quality of new candidates. However, formal hospitality and business education and training programs concerning pricing and RM are ...
Share this page