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An integrated analysis of capacity allocation and patient scheduling in presence of seasonal walk-ins
(Springer Nature, 2019-06)
This study analyzes two decision levels in appointment system design in the context of clinics that face seasonal demand for scheduled and walk-in patients. The macro-level problem addresses access rules dealing with ...
Outpatient appointment scheduling in presence of seasonal walk-ins
(Springer Nature, 2014-04)
This study investigates appointment systems (AS), as combinations of access rules and appointment-scheduling rules, explicitly designed for dealing with walk-in seasonality. In terms of 'access rules', strategies are tested ...
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