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Order fulfillment policies for ship-from-store implementation in omni-channel retailing
(Elsevier, 2021-11-01)
One of the recent trends in omni-channel retailing is ship-from-store which allows a retailer to fulfill online orders by using inventory from a nearby store. The benefits of this fulfillment model include faster delivery, ...
Analysis of customer switching behavior in omni-channel retailing
(Institute of Industrial and Systems Engineers, IISE, 2020)
Omni-channel retailing is a recent approach that allows customers to purchase products from anywhere and return them anywhere and allows retailers to fulfill orders from anywhere. This flexibility improves the customer ...
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