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dc.contributor.authorDöğerlioğlu-Demir, Kıvılcım
dc.contributor.authorNg, A. H.
dc.contributor.authorKoçaş, C.
dc.date.accessioned2023-08-11T11:23:24Z
dc.date.available2023-08-11T11:23:24Z
dc.date.issued2023-11
dc.identifier.issn0969-6989en_US
dc.identifier.urihttp://hdl.handle.net/10679/8638
dc.identifier.urihttps://www.sciencedirect.com/science/article/pii/S096969892300231X
dc.description.abstractSubtle bodily movements such as gracefulness (defined as smoothness, control and elegance in movements) are readily legible by others and these movements might serve as important cues to other people's personal characteristics. The results of four studies contribute theoretically to research on the relationship between movements and emotional intelligence. In study 1, manipulating grace in movements using the Laban Movement Analysis (LMA) system, a person who moves gracefully was found to be judged as more emotionally intelligent (EI) than one who does not move gracefully. In Study 2, EI was shown to predict gracefulness, with EI self-reported by the participants and gracefulness rated by raters. Study 3 demonstrated that a person who moves gracefully (vs. non-gracefully) is judged as more suitable to be a salesperson/spokesperson for a company, mediated by perceived EI. Study 4 showed that a brand whose logo moves gracefully (vs. non-gracefully) is judged as more adaptable and as having higher service quality. Current research documents a consequential impact of such cues on consumption and have substantial practical implications for marketers.en_US
dc.language.isoengen_US
dc.publisherElsevieren_US
dc.relation.ispartofJournal of Retailing and Consumer Services
dc.rightsrestrictedAccess
dc.titleGracefully yours: Would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?en_US
dc.typeArticleen_US
dc.peerreviewedyesen_US
dc.publicationstatusPublisheden_US
dc.contributor.departmentÖzyeğin University
dc.contributor.authorID(ORCID 0000-0001-6021-544X & YÖK ID 166638) Demir, Kıvılcım
dc.contributor.ozuauthorDöğerlioğlu-Demir, Kıvılcım
dc.identifier.volume75en_US
dc.identifier.wosWOS:001045933500001
dc.identifier.doi10.1016/j.jretconser.2023.103484en_US
dc.subject.keywordsAnimated logosen_US
dc.subject.keywordsCustomer orientationen_US
dc.subject.keywordsEmotional intelligenceen_US
dc.subject.keywordsLogosen_US
dc.subject.keywordsMovementsen_US
dc.subject.keywordsService qualityen_US
dc.identifier.scopusSCOPUS:2-s2.0-85164395848
dc.relation.publicationcategoryArticle - International Refereed Journal - Institutional Academic Staff


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