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A combined group decision making based IFCM and SERVQUAL approach for strategic analysis of airline service quality
(IOS Press, 2020)
Transportation becomes increasingly important for global trade, mobility, and economies. Passengers expect speed and quality from transportation services. As a result, the demand for air transportation is steadily rising. ...
Intuitionistic fuzzy cognitive map based analysis of supply chain risks
(Springer, 2021)
Supply chains (SCs) are network-like structures and gigantic systems. Such systems are complex and multifaceted. Therefore, they contain many components and risk factors that are directly or indirectly related to each ...
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