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Innovation at airports: A systematic literature review (2000–2019)
(Vilnius Gediminas Technical University, 2021-09-29)
Airports operate in a highly-competitive and challenging environment. Therefore, in order to remain competitive, innovation is imperative for airports. This paper aims to conduct academic research into innovation at airports ...
The voice of the consumer on sVoD systems during covid-19: A service opportunity mining approach
(Inst Superior Entre Douro & Vouga, 2022-01)
Electronic word of mouth (e-WOM) is a vital channel for the exchange of customer-generated content. As the e-WOM messages created by consumers pile all around the Web, they generate an unbiased voice about products and ...
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