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Governing contingencies by proxy: a governmentality approach on social supports in Istanbul under mutual uncertainty
(Taylor & Francis, 2023-03-15)
Contingencies comprise immediate possibilities and aleatory interactions in the form of calculated responses to mutual uncertainties. While contingencies are critically important to governmental policies, yet they have ...
Customer experience in five-star hotel businesses: is it an “experience” for customers?
(Turkey, 2023-08-15)
Purpose: Concerning the development of “experience” as an economic phenomenon, this study aims to analyse customers' evaluations of their experiences in five-star hotel businesses and to identify if the hospitality experience ...
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