Browsing School of Applied Sciences by Subject "Job satisfaction"
Now showing items 1-2 of 2
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Error recovery performance: the impact of leader behavioral integrity and job satisfaction
(Sage, 2016-05)This article introduces the concept of error recovery performance, followed by the development and validation of an instrument to measure it. The first objective of this article is to broaden the current concept of service ... -
Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave
(Taylor & Francis, 2023)Organizational culture continues to be a decisive factor for the success of hospitality firms. Drawing from the theory of work adjustment, this study focuses on hospitality organizational culture and examines its impacts ...
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