A model of sustainable distributed service delivery in organizations with compassion-based missions

Manz, C. C.; Skaggs, B. C.; Pearce, Craig Lewis; Wassenaar, C. L.

dc.contributor.author	Manz, C. C.
dc.contributor.author	Skaggs, B. C.
dc.contributor.author	Pearce, Craig Lewis
dc.contributor.author	Wassenaar, C. L.
dc.date.accessioned	2016-06-30T12:33:33Z
dc.date.available	2016-06-30T12:33:33Z
dc.date.issued	2014-11
dc.identifier.uri	http://hdl.handle.net/10679/4215
dc.identifier.uri	http://jlo.sagepub.com/content/21/4/366.abstract
dc.description	Due to copyright restrictions, the access to the full text of this article is only available via subscription.
dc.description.abstract	This article examines the potential for offering sustainable compassion-based service. Organizations with compassion-based service missions face difficult challenges in addressing acute client needs with limited resources. We posit that distributed service delivery (i.e., clients serving themselves and one another) can result in more long-term compassion-based service when supported by shared and self-leadership. A model of sustainable distributed service delivery is presented and propositions are provided to help guide future research.
dc.language.iso	eng	en_US
dc.publisher	Sage
dc.relation.ispartof	Journal of Leadership and Organizational Studies
dc.rights	restrictedAccess
dc.title	A model of sustainable distributed service delivery in organizations with compassion-based missions	en_US
dc.type	Article	en_US
dc.peerreviewed	yes
dc.publicationstatus	published	en_US
dc.contributor.department	Özyeğin University
dc.contributor.authorID	(ORCID 0000-0001-8887-8886 & YÖK ID 197485) Pearce, Craig
dc.contributor.ozuauthor	Pearce, Craig Lewis
dc.identifier.volume	21
dc.identifier.issue	4
dc.identifier.startpage	366
dc.identifier.endpage	375
dc.identifier.wos	WOS:000348920500004
dc.identifier.doi	10.1177/1548051813500814
dc.subject.keywords	Socially responsible leadership
dc.subject.keywords	Self-leadership
dc.subject.keywords	Shared leadership
dc.subject.keywords	Sustainability
dc.subject.keywords	Service
dc.subject.keywords	Compassion
dc.identifier.scopus	SCOPUS:2-s2.0-84907525744
dc.contributor.authorMale	1
dc.relation.publicationcategory	Article - International Refereed Journal - Institutional Academic Staff