Business Administration: Recent submissions
Now showing items 161-180 of 244
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Optimizing offer sets based on user profiles
(Social Science Research Network, 2009)Personalization and recommendation systems are being increasingly utilized by ecommerce firms to provide personalized product offerings to visitors at the firms’ web sites. These systems often recommend, at each interaction, ... -
How to make global cities: information communication technologies and macro-level variables
(Elsevier, 2014-11)Increasing in the ranks among the global cities is a top priority not only for the city officials but also for the central governments. With the prevalent use of the information and communication technologies (ICTs), local ... -
Fit among business strategy, strategy formality, and dynamic capability development in new product development
(Wiley, 2016-02)Taking new product development (NPD) as the unit of analysis, this study, based on strategic fit approach, investigates the effects of NPD strategy formality and dynamic capabilities (sensing, seizing, and reconfiguring) ... -
Fanning the flames? How media coverage of a price war affects retailers, consumers, and investors
(American Marketing Association, 2015-10)This article explores how media coverage of a price war affects customer, retailer, and investor reactions over time. Using data covering a Dutch supermarket price war (2003–2005), the authors find that price reductions, ... -
Effective network formulations for lot sizing with backlogging in two-level serial supply chains
(Informa Group, 2016)This study considers the serial lot sizing problem with backlogging in two-level supply chains to determine when and how much to order at a warehouse and ship to a retailer over a T-period planning horizon so that the ... -
Cooperating with technologically (dis)similar alliance partners: the influence of the technology life cycle and the impact on innovative and market performance
(Taylor & Francis, 2015)In this paper, we investigate the cooperative relationships of innovating firms with (dis)similar partners during the technology life cycle. We test the impact of such cooperative relationships on the innovative and market ... -
Online intermediary as a channel for selling quality-differentiated services
(Wiley, 2015-02)When deciding whether to utilize an online intermediary in addition to their own distribution channels, quality differentiated service providers face the trade-off between the benefit of extended reach and the threat of ... -
The formation, evolution and replacement of price-quality relationships
(Springer Science+Business Media, 2016-01)This paper develops a theoretical framework to address how dynamic competitive interactions and customer preferences change the observed relationship between market price and quality, and it offers an empirical framework ... -
How online consumer segments differ in long-term marketing effectiveness
(Elsevier, 2014-11)Online commerce gives companies not only a growing global sales platform, but also powerful consumers enjoying 24/7 availability, choice proliferation and the power to opt in and out permission-based communication. ... -
Building with bricks and mortar: the revenue impact of opening physical stores in a multichannel environment
(Elsevier, 2015-06)A crucial decision firms face today is which channels they should make available to customers for transactions. We assess the revenue impact of adding bricks-and-mortar stores to a firm's already existing repertoire of ... -
A universal appointment rule with patient classification for service times, no-shows and walk-ins
(Informs, 2014)This study evaluates patient classification for scheduling and sequencing appointments for patients differentiated by their mean and standard deviation of service times, no-show, and walk-in probabilities. Alternative ... -
Marketing an IPO issuer in early stages of the IPO process
(Springer Science+Business Media, 2015-01)Successful marketing of an IPO issuer depends on the issuer’s attractiveness to early stage stakeholders such as underwriters and institutional investors. However, there is limited research on how these stakeholders evaluate ... -
Marketing mix and brand sales in global markets: examining the contingent role of country-market characteristics
(Palgrave Macmillan, 2015-06)Marketing products globally is challenging due to the diverse nature of markets. We use market heterogeneity, unbranded competition, resource and infrastructure availability, and sociopolitical governance as country-market ... -
Designing and implementing a real estate appraisal system: the case of Québec Province, Canada
(Elsevier, 2015-03)Real estate appraisal is of great importance to several socio-economic stakeholders for different reasons and justifications: local governments and municipalities for taxation purposes; banks for mortgage and other credit ... -
The appreciative democratic voice of DEA: a case of faculty academic performance evaluation
(Elsevier, 2014-03)Data envelopment analysis (DEA) is in fact more than just being an instrument for measuring the relative efficiencies of a group of decision making units (DMU). DEA models are also means of expressing appreciative democratic ... -
Consumer response to product construction: the role of haptic stimulation
(Wiley, 2014-11)This study investigates how consumers are affected by haptic information, that is, the information acquired through the sense of touch, when they take part in the construction or assembly of a product. In order to create ... -
Consumer participation in the design and realization stages of production: how self-production shapes consumer evaluations and relationship to products
(Elsevier, 2014-12)Psychological responses of consumers to specific stages of self-production activities are investigated in four studies. Findings reveal that consumer participation in the realization stage (physical production) enhances ... -
An intersectionality framework for transformative services research
(Informa Group Company, 2015)The authors introduce the theory of intersectionality which refers to the interactivity of social identities such as race, class, and gender in shaping individuals’ experiences. Intersectionality is explored using cases ... -
Using simulated experience to make sense of big data
(Massachusetts Institute of Technology, 2015)Simulated experience can help companies communicate data analysis results to decision makers. Analysts' conclusions have been found to be different from what decision makers understand. Meanwhile, complex statistical ... -
Fooled by experience
(Harvard Business Publishing, 2015-05)We interpret the past—what we’ve experienced and what we’ve been told—to chart a course for the future. It seems like a reasonable approach, but it could be a mistake. The problem is that we view the past through filters ...
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