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Now showing items 11-12 of 12
The role of travel patterns in airport duty-free shopping satisfaction: a case study from an Australian regional airport
(Elsevier, 2019-09)
Shopping can be one of the primary motivations for tourism, and commercial revenues are becoming an indispensable source of income for airports. Understanding airport shoppers' satisfaction is thus becoming increasingly ...
Applying deep learning models to twitter data to detect airport service quality
(Elsevier, 2021-03)
Measuring airport service quality (ASQ) is an important process for identifying shortages and suggesting improvements that guide management decisions. This research, introduces a general framework for measuring ASQ using ...
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