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A new digital service quality model and its strategic analysis in aviation industry using interval-valued intuitionistic fuzzy AHP
(Elsevier, 2020-07)
Today, airline companies have to provide digital products and services to ensure customer satisfaction. Accordingly, classical service quality models are not sufficient to capture customer expectations, and new digital ...
Analysis of success factors in aviation 4.0 using integrated intuitionistic fuzzy MCDM methods
(Springer, 2020)
Recently, emerging digital technologies have launched digital transformation, and it has become a factor that determines the competitiveness of companies, their performance, and digital sustainability. At this point, the ...
An extended single-valued neutrosophic AHP and MULTIMOORA method to evaluate the optimal training aircraft for flight training organizations
(2021)
Aircraft’s training is crucial for a flight training organization (FTO). Therefore, an important decision that these organizations should wisely consider the choice of aircraft to be bought among many alternatives. The ...
Havayolu iş modellerinin değişimi: Türk hava yolları ve pegasus havayolları üzerine bir araştırma
(Nobel, 2021-11-01)
Bu kitapta, Türkiye havayolu yolcu taşımacılığı örgütsel alanında farklı tarihlerde kurulmuş, uzun yıllar faaliyetlerini sürdürmeyi başarmış, farklı iş modellerine sahip Türk Hava Yolları A.Ş. ve Pegasus Hava Taşımacılığı ...
Self-medication among ab initio pilots
(Aerospace Medical Association, 2021-03)
INTRODUCTION: Pilots are more aware of drugs and self-medication in the internet age. However, they are unaware of the effects of self-medication, which may impede their cognitive and decision-making performance. The aim ...
Fatigue among student pilots
(Aerospace Medical Association, 2021-01)
INTRODUCTION: Fatigue is an important phenomenon in modern aviation. Despite the progress in research concerning fatigue among civil aviation and military pilots, fatigue in student pilots has remained unexamined. The aim ...
An integrated SWOT based fuzzy AHP and fuzzy MARCOS methodology for digital transformation strategy analysis in airline industry
(Elsevier, 2021-10)
Driven by business strategies, digital transformation (DT) facilitates dramatic change in air passenger behavior. This study aims to determine and analyze different DT strategies (DTSs) with the help of an integrated ...
Institutional factors influencing business models: The case of Turkish Airlines
(Elsevier, 2021-03)
The aim of this study is to explain the evolution of the business model of Turkish Airlines, which has been operating in the air passenger transportation organizational field in Turkey since 1933. In line with this aim, a ...
Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology
(Elsevier, 2021-03)
Recently, low-cost airline (LCA) companies have become more attractive. However, emerging digital technologies have transformed the passengers’ profiles. Digital competency has become a crucial matter to capture digital ...
Exploiting user-generated content for service improvement: Case airport twitter data
(Springer, 2022-09)
The study illustrates how airport collaborative networks can profit from the richness of data, now available due to digitalization. Using a co-creation process, where the passenger generated content is leveraged to identify ...
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