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Experience of shame in service failure context among restaurant frontline employees: does industry tenure matter?
(Emerald, 2021-08-09)
Purpose: The purpose of this paper is to integrate tenets from the appraisal-based model of self-conscious emotions and the compass of shame theory to examine restaurant frontline employees’ experience of shame following ...
Time-varying risk aversion and its macroeconomic and financial determinants - A comparative analysis in the U.S. and French financial markets
(Elsevier, 2021-07)
This empirical study evaluates risk aversion dynamics in the U.S. and French financial markets in a comparative setting for the period 2000–2016. Key macroeconomic and financial variables that determine the variations in ...
Customer online reviews and hospitality employees’ helping behavior: moderating roles of self-efficacy and moral identity
(Emerald Group Publishing, 2021-07-06)
Purpose: Online reviews are perceived as credible and trustworthy across various business sectors; thus, they influence customers’ purchase decisions. However, the potential role of customer online reviews as feedback for ...
How cost of capital is changing: The effect of accounting information
(Wiley, 2021-01)
The main objective of this paper is to explore the effects of information on the costs of capital. The study will offer insights on how firms can make use of information to manipulate the costs of capital to achieve the ...
Hospitality employee’s mindfulness and its impact on creativity and customer satisfaction: The moderating role of organizational error tolerance
(Elsevier, 2021-04)
Mindfulness refers to the psychological attentional state in which a person is conscious and accepting of the present. It is increasingly emerging as an estimable quality, especially within the hospitality industry where ...
Dynamics of global stock market correlations: the VIX and attention allocation
(Taylor & Francis, 2021-01-01)
This paper investigates the dynamics of international stock return correlations between the U.S., the U.K., Germany and France. Estimated correlations are modeled in an ARDL framework to evaluate how the market-wide ...
A multilevel investigation of the leadership factors on food safety promotive and prohibitive voices through food safety consciousness
(Elsevier, 2021-06)
Little research has empirically examined how leadership factors influence food safety promotive and prohibitive voice differently. Also, little research has examined the moderating effects of leadership on the relationship ...
How are immigrants advancing on the European labor market? The case of Spain
(Emerald, 2021)
Introduction: Despite its significance, the research on international migration with a specific focus on the European Union (EU) needs to be strengthened with comprehensive studies, for developing better immigration and ...
The interrelationship between tourist satisfaction and experiences: How does one contribute to the other?
(Taylor & Francis, 2021)
Among all the other emotions, perhaps satisfaction can be the most common one which has been extensively studied. The majority of these studies examine this emotion as an outcome of the perceived performance of products ...
The truths about conventional tourism and its scientism a humanistic critique
(Taylor & Francis, 2021)
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