Browsing Hotel Management by Document Type "Article"
Now showing items 1-20 of 64
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Anxiety and gratitude toward the organization: Relationships with error management culture and service recovery performance
(Elsevier, 2020-08)According to affective events theory (AET), organizational contexts can produce "affective events" that shape individuals' emotional experiences, subsequently influencing those individuals' work behaviors. This study ... -
The challenge of constructing a unique online identity through an isomorphic social media presence
(USC Annenberg Press, 2019)Grounded in institutional theory for analyzing and differentiating isomorphic identity features, this study aims to analyze how foundation universities in the higher education field of Turkey use social media to construct ... -
The challenge of constructing a unique online identity through an isomorphic social media presence
(University of Southern California, 2019)Grounded in institutional theory for analyzing and differentiating isomorphic identity features, this study aims to analyze how foundation universities in the higher education field of Turkey use social media to construct ... -
Compensation practices in the lodging industry: Does top management pay affect corporate performance?
(Elsevier, 2014-04)The current study examines the relationship between executive compensation and firm performance in the U.S. lodging industry. It is not clear-cut whether performance leads to compensation or compensation drives firm ... -
Coping with RM challenges in hospitality education
(Springer International Publishing, 2017-10)The success of the hospitality industry and development of RM as a profession depends on the quality of new candidates. However, formal hospitality and business education and training programs concerning pricing and RM are ... -
Customer experience in five-star hotel businesses: is it an “experience” for customers?
(Turkey, 2023-08-15)Purpose: Concerning the development of “experience” as an economic phenomenon, this study aims to analyse customers' evaluations of their experiences in five-star hotel businesses and to identify if the hospitality experience ... -
Customer online reviews and hospitality employees’ helping behavior: moderating roles of self-efficacy and moral identity
(Emerald Group Publishing, 2021-07-06)Purpose: Online reviews are perceived as credible and trustworthy across various business sectors; thus, they influence customers’ purchase decisions. However, the potential role of customer online reviews as feedback for ... -
The differential effects of leader Food safety priority and ethical leadership on food safety promotive and prohibitive voices: A socially desirable responding theory perspective
(Taylor & Francis, 2023)Studies on impact of different leadership styles on the promotive and prohibitive forms of food safety voices are limited. Therefore, drawing on socially desirable responding theory, this study examined the differential ... -
Distance education at tourism higher education programs in developing countries: Case of Türkiye with a strategic perspective and recommendations
(Elsevier, 2023-06)The COVID-19 pandemic was a critical and sudden happening for higher education institutions to adapt fast to changes and switch to distance education (DE). In addition to presenting several challenges and threats such as ... -
“Do your internal branding efforts measure up?”: consumers’ response to brand supporting behaviors of hospitality employees
(Emerald Group Publishing, 2015)Purpose – This study aims to understand the effect of brand citizenship behaviors of hospitality employees on customers’ relation with the brand. A model, which links employee behaviors to customers’ evaluation of brand ... -
Does financial crisis impact earnings management? Evidence from Turkey
(Wiley, 2020-01)This study attempts to display the impact of global financial crisis of 2008 on earnings management (EM) compare with the period before and after with the case of listed manufacturing firms in Borsa Istanbul for the period ... -
Does franchising matter on IPO performance?: An examination of underpricing and post-IPO performance
(Emerald Publishing Limited, 2017)Purpose - This paper has two main purposes. First, this paper aims to examine whether pre-initial public offering (IPO) franchising activity of issuing firms is priced in the financial markets and results in pricing ... -
Does risk matter in CEO compensation contracting? Evidence from US restaurant industry
(Elsevier, 2013-09)The structure of compensation packages of Chief Executive Officers (CEOs) has been a significant research interest for researchers across various disciplines. In this paper, we examine a unique relationship between CEO ... -
Dünyada kobi̇ fi̇nansal raporlama uygulamaları ve Türki̇ye i̇çi̇n çıkarımlar: yerel fi̇nansal raporlama çerçevesi̇'ne bakış
(Türki̇ye Serbest Muhasebeci̇ Mali̇ Müşavi̇rler Ve Yemi̇nli̇ Mali̇ Müşavi̇rler Odaları Bi̇rli̇ği̇, 2017)Farklılıklardan arındırılarak muhasebenin ortak bir dil haline getirilmesinin kaçınılmaz olduğu günümüzde, ülkemizde KOBİ’lerin finansal tablolarına olan güvenirliliğin sağlanması, finansal tablo kullanıcılarına karşıl ... -
Dynamics of global stock market correlations: the VIX and attention allocation
(Taylor & Francis, 2021-01-01)This paper investigates the dynamics of international stock return correlations between the U.S., the U.K., Germany and France. Estimated correlations are modeled in an ARDL framework to evaluate how the market-wide ... -
The effect of geographic dispersion on the initial and long-run ipo performance
(Sage, 2017-09)This study examines the effect of geographic dispersion on the short-run and long-run initial public offering (IPO) performance of restaurant firms. Sample of the study consists of 103 restaurant IPOs conducted between ... -
Effects of borrowing costs, firm size, and characteristics of board of directors on earnings management types: a study at Borsa Istanbul
(Taylor & Francis, 2018)Using data for firms at Borsa Istanbul in Turkey, this study determines how borrowing costs, firm size, and board size and independency affect choice of earnings management (EM) type (efficient or opportunistic), in an ... -
Employee mindfulness and creativity: when emotions and national culture matter
(Taylor & Francis, 2022)Mindfulness has recently attracted more attention from service scholars due to its positive effect on various job outcomes. Yet, the linkage between mindfulness and service employees’ creativity is still not well understood. ... -
Error management culture: impact on cohesion, stress, and turnover intentions
(2016)An error management culture involves organizational practices related to communicating about errors, sharing error knowledge, quickly detecting and handling errors, and helping in error situations. Building on error ... -
Error recovery performance: the impact of leader behavioral integrity and job satisfaction
(Sage, 2016-05)This article introduces the concept of error recovery performance, followed by the development and validation of an instrument to measure it. The first objective of this article is to broaden the current concept of service ...
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