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Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)
(Elsevier, 2019-07)
User generated content (UGC) is providing new broad information datasets about airport service quality (ASQ) that are more easily available to researchers than information gathered using traditional techniques, such as ...
Innovation at airports: A systematic literature review (2000–2019)
(Vilnius Gediminas Technical University, 2021-09-29)
Airports operate in a highly-competitive and challenging environment. Therefore, in order to remain competitive, innovation is imperative for airports. This paper aims to conduct academic research into innovation at airports ...
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