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Nur Gökman: Havayolu bilişim dünyasında bir kadın girişimci
(Detay Yayıncılık, 2020-03)
Havacılık ve turizmin kesişim noktasında teknolojik altyapılar geliştirmiş, mevcut hizmet anlayışının ötesinde yeni bir bakış açısı kazandırmış ve süreçleri kolaylaştırmış bir isim...1970'li yıllardan günümüze değin azalmayan ...
Evolution of airline business models: The case of pegasus airlines
(Springer Nature, 2020)
Pegasus Airlines has been an unique airline, as it changed its business model from a charter airline business model to a low-cost airline business model and is currently positioned itself with low-cost network carrier ...
Yusuf Bolayırlı: Havayolu taşımacılığına gönül veren bir isim
(Detay Yayıncılık, 2020-03)
Türkiye'de havayolu yolcu taşımacılığı, Türk Hava Yolları'nın (THY) kuruluş yılı olan 1933 yılına uzanır. 1933 yılından günümüze sürdürülebilirliğini koruyan THY, örgütsel alana hakim devletçi anlayıştan, piyasa anlayışına ...
Sarım Kibar: Türkiye’de insentif (teşvik) turizmini geliştiren isim
(Detay Yayıncılık, 2020-03)
Alışılagelmiş hizmetlere yenilikler getirmiş, turizmin gelişmesine katkılar sunmuş, edindiği mesleki tecrübe ve bilgilerini paylaşmaktan hiç yorulmamış bir isim. Müşterilerini mutlu etmek için kendisini adamış bir turizmci. ...
Gender in the cockpit: Challenges faced by female airline pilots
(Elsevier, 2020-07)
Despite the increasing number of female pilots in recent years, the aviation industry is still considered a male-dominated one. Being underrepresented in an occupation and working in an industry with masculine discourses ...
Institutional factors influencing business models: The case of Turkish Airlines
(Elsevier, 2021-03)
The aim of this study is to explain the evolution of the business model of Turkish Airlines, which has been operating in the air passenger transportation organizational field in Turkey since 1933. In line with this aim, a ...
Exploiting user-generated content for service improvement: Case airport twitter data
(Springer, 2022-09)
The study illustrates how airport collaborative networks can profit from the richness of data, now available due to digitalization. Using a co-creation process, where the passenger generated content is leveraged to identify ...
Analysis of Turkey’s airport network structure and centrality in the opening-out period after the first wave of COVID-19: A complex network approach
(Elsevier, 2022-12)
There are a few studies present analyzing air transport structures of the countries, regions, and the world by using complex network theory. Although Turkey has a complex air network with 56 airports, thorough research has ...
An evaluation of airport service experience: An identification of service improvement opportunities based on topic modeling and sentiment analysis
(Elsevier, 2022-06)
With the increase in airport alternatives and airport service variation, passengers' perception of the airport experience has changed. By working with consumer experience through customer reviews, this study aims to define ...
Competitive strategies in the airline industry
(IGI Global, 2022)
The airline industry is a dynamic industry with intense competition. Deregulation, the international competition structure, and economic and COVID-19-like crises make the sector even more fierce. In this chapter, airline ...
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