Browsing School of Applied Sciences by Title
Now showing items 99-108 of 108
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Tolerating errors in hospitality organizations: relationships with learning behavior, error reporting and service recovery performance
(Emerald Publishing Limited, 2020-08-04)Purpose Hospitality work setting is error-prone, rendering error handling critical for effective organizational operation and quality of service delivery. An organization's attitude toward errors can be traced back to one ... -
The truths about conventional tourism and its scientism a humanistic critique
(Taylor & Francis, 2021)N/A -
Underlying factors of ups and downs in financial leverage overtime
(Sage, 2017-09-01)We present new stylized facts on the underlying reasons of US hospitality and tourism firms’ fluctuating levels of financial leverage during the period 1990–2015 using comprehensive micro- and macro-level accounting data ... -
Vicarious abusive supervision among restaurant frontline employees: the role of employee industry tenure
(Emerald, 2023)Purpose: Vicarious abusive supervision (VAS) has recently garnered the attention of hospitality researchers. VAS is prevalent in hospitality work settings characterized by long production chains and open operating environments. ... -
Wasteful or sensible? Donor imageries in İstanbul’s food banks
(Cambridge University Press, 2020-05)This article investigates Alevi youth subjectivities in a neighborhood of Istanbul, Okmeydani, in which mainly Alevi people live, through the youth's self-positionings in revolutionary groups, which has deeply marked the ... -
What do we know about social media and firms’ financial outcomes so far?
(Emerald Publishing Limited, 2017)Purpose: This paper aims to understand the emergence, the revolution and the relevant knowledge of academic research concentrating on social media (SM) and hospitality and tourism firms’ financial performance. The authors ... -
What is the ‘alternative’? Insights from Istanbul’s food networks
(Taylor & Francis, 2023)Outside of the Global North, where agri-food systems have not yet consolidated into a ‘funnel shape,’ what makes an urban provisioning actor ‘alternative’ is not always clear. In this paper, I use members’ own definitions, ... -
Who is "deserving" of aid? Subject-formation in Istanbul's food banks
(Taylor & Francis, 2021-05-27)This paper focuses on how the food banks, in working to allocate resources appropriately, constantly generate appropriate subjects, the "deserving poor", and through processes of identification and verification, unmask the ... -
Why should errors be tolerated? Perceived organizational support, organization-based self-esteem and psychological well-being
(Emerald Publishing Limited, 2020-05)Purpose On the basis of conservation of resources theory, the purpose of this paper is to propose a framework linking an organizational factor, organizational error tolerance, with employees’ psychological well-being ... -
Workplace ostracism: Impact on social capital, organizational trust, and service recovery performance
(Elsevier, 2022-03)The main purpose of the study was to examine the influence of workplace ostracism on service recovery performance (SRP). Because effective SRP is crucial for the success of hospitality businesses, it is important to study ...
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