Browsing School of Applied Sciences by Author "Özyeğin University"
Now showing items 81-100 of 107
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Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance
Guchait, P.; Paşamehmetoğlu, Ayşın; Dawson, M. (Elsevier, 2014-08)The study examined the influence of perceived supervisor and co-worker support for error management on employees' engagement in service recovery performance. Furthermore, the current work examined the mediating role of ... -
Platform coopetition in the tourism industry: conflicts and tensions caused by the closure of Booking.com in Turkey
Bilbil, Ebru Tekin (Taylor & Francis, 2019-08-09)In March 2017, as a result of a precautionary interim decision made by the courts based on the case relating to ‘unfair competition practices’, Booking.com closed its platform for inbound tourism in Turkey and ceased ... -
The politics of noise: case study of the commercialization of Alaçatı Village, Turkey
Bilbil, Ebru Tekin (Elsevier, 2018-01)Employing the concept of biopolitics, this study explores noise and policy inaction as normalizing technologies of the body and as market discourse through the commercialization of a small village. Noise in Alaçatı Village, ... -
Positioning five-star hotels in city destinations: The case of Istanbul, Turkey
Özgen, Hanım Kader Şanlıöz (Sage, 2023-04)Destinations and hotel businesses take advantage of many benefits of the online world. Extensive qualitative (review texts) and quantitative (review scores and room rates) data sources enable them to assess their positions ... -
The rationale and ethics behind non-profit organizations being exempt from tax
Türegün, Nida (BC Grup Inc., 2020)The current research paper is prepared to explain the rationale and ethics behind the tax exemption of non-profit organizations. The main purpose of this paper is to explore the understanding of such exemption discussed ... -
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The right to self-preservation? corporeal considerations in the leviathan
Ghosh, Candan Türkkan (Bogazici Universitesi, 2021)bb -
The role of internationalization on the IPO performance of service firms: Examination of initial returns, long-run returns, and survivability
Özdemir, Özgür; Upneja, A. (Elsevier, 2016)This study examines the effect of internationalization on the initial and long-run IPO performance of service firms. The study discusses that pre-IPO internationalization of service firms contributes to the explanation of ... -
Role of mobile food-ordering applications in developing restaurants’ brand satisfaction and loyalty in the pandemic period
Dirsehan, T.; Cankat, Ece (Elsevier, 2021-09)Retailers and their supply-chain partners should reconsider their competitive advantages in today's technology-enhanced environment and search for opportunities to collaborate. Mobile applications have emerged as a special ... -
Screening for eligibility: access and resistance in Istanbul’s food banks
Ghosh, Candan Türkkan (Taylor & Francis, 2023)Introduced in the 2000s as a component of social welfare reforms, the means test determines the eligibility of aid applicants based on previously set income categories. Replacing local committees that decided eligibility, ... -
Social media practices applied by city hotels: a comparative case study from Turkey
Özgen, Hanım Kader Şanlıöz; Kozak, M. (Emerald Group Publishing, 2015)Purpose – This study aims to examine various forms of hotel businesses’ social media (SM) practices by analysing TripAdvisor (TA) and examining its critical role in decision-making. As a well-known platform of SM in tourism, ... -
Success model of online food delivery system: The role of brand image in customer responses
Erkmen, E.; Türegün, Nida (LLC CPC Business Perspectives, 2022)There is a growing interest in understanding the factors affecting the success of online food delivery (OFD) systems because online food ordering has increased considerably in recent years. Hence, the purpose of this study ... -
Sustainable diets: the interaction between food industry, nutrition, health and the environment
Alsaffar, Ayten Aylin (Sage, 2016-02)Everyday great amounts of food are produced, processed, transported by the food industry and consumed by us and these activities have direct impact on our health and the environment. The current food system has started ... -
A synergy effect of internationalization and firm size on performance: US hotel industry
Lee, S.; Upneja, A.; Özdemir, Özgür; Sun, K.- A. (Emerald, 2014)Purpose – The purpose of the current study is to investigate the existence of a negative synergy effect of internationalization and firm size on firm performance for publicly traded US hotels.Design/methodology/approach – ... -
Tango or acrobatics: How to capture info groups' memory
Özgen, Hanım Kader Şanlıöz (Taylor and Francis, 2022)The global tourism system is highly dependent on travel for leisure and is dominated by mass tourism towards summer destinations. The majority of those travels are organised by tour operators as a member of distribution ... -
Time-varying risk aversion and its macroeconomic and financial determinants - A comparative analysis in the U.S. and French financial markets
Ceylan, Özcan (Elsevier, 2021-07)This empirical study evaluates risk aversion dynamics in the U.S. and French financial markets in a comparative setting for the period 2000–2016. Key macroeconomic and financial variables that determine the variations in ... -
To stay or not to stay: How to convince the very first guest of a resort property
Özgen, Hanım Kader Şanlıöz (CABI International, 2023-02-28)Hotel openings in resort destinations have several challenges to overcome and manage, such as: (i) the completion of the hotel project; (ii) preparation of hotel operations for the customer experience; (iii) pre-opening ... -
Tolerating errors in hospitality organizations: relationships with learning behavior, error reporting and service recovery performance
Wang, X.; Guchait, P.; Paşamehmetoğlu, Ayşın (Emerald Publishing Limited, 2020-08-04)Purpose Hospitality work setting is error-prone, rendering error handling critical for effective organizational operation and quality of service delivery. An organization's attitude toward errors can be traced back to one ... -
The truths about conventional tourism and its scientism a humanistic critique
Yüksel, Atila (Taylor & Francis, 2021)N/A -
Underlying factors of ups and downs in financial leverage overtime
Kizildag, M.; Özdemir, Özgür (Sage, 2017-09-01)We present new stylized facts on the underlying reasons of US hospitality and tourism firms’ fluctuating levels of financial leverage during the period 1990–2015 using comprehensive micro- and macro-level accounting data ...
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