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The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
(Emerald Publishing, 2017)
The purpose of this paper is to amend and extend the emerging research that has utilized an employee-focused approach to examining the service recovery process. In doing so, the authors examine the influences of supervisor ...
Coping with RM challenges in hospitality education
(Springer International Publishing, 2017-10)
The success of the hospitality industry and development of RM as a profession depends on the quality of new candidates. However, formal hospitality and business education and training programs concerning pricing and RM are ...
The effect of geographic dispersion on the initial and long-run ipo performance
(Sage, 2017-09)
This study examines the effect of geographic dispersion on the short-run and long-run initial public offering (IPO) performance of restaurant firms. Sample of the study consists of 103 restaurant IPOs conducted between ...
Yapay yaşam simülasyonunda hayatta kalmak
(IEEE, 2017)
Yapay yaşam, doğal yaşamdaki mekanizmaları bilgisayar ortamında taklit ederek bir yandan canlılık hakkında yeni bilgiler üretirken, diğer yandan ise mühendislik alanlarına katkı vermektedir. Bu makale geliştirdiğimiz yapay ...
Variational bayesian multiple instance learning with gaussian processes
(IEEE, 2017)
Gaussian Processes (GPs) are effective Bayesian predictors. We here show for the first time that instance labels of a GP classifier can be inferred in the multiple instance learning (MIL) setting using variational Bayes. ...
Effectiveness of monetary policy: evidence from Turkey
(Springer International Publishing, 2017-08)
An effective monetary policy framework is often viewed as a pre-condition for well-functioning financial markets. Yet measuring monetary policy effectiveness is not straightforward; it requires empirical work to understand ...
A novel collection optimisation solution maximising long-term profits: a case study in an international bank
(Taylor & Francis, 2017-10-02)
When customers fail to pay the amount they owe to their bank related with a credit product (credit cards, overdraft accounts or instalment loans), the bank starts the collection process. This process typically lasts for a ...
Tracking capacitance of liquid crystal devices to improve polarization rotation accuracy
(Optical Society of America, 2017-08-21)
We report a capacitance tracking method for achieving arbitrary polarization rotation from nematic liquid crystals. By locking to the unique capacitance associated with the molecular orientation, any polarization rotation ...
Measurements of the pp → Wγγ and pp → Zγγ cross sections and limits on anomalous quartic gauge couplings at √s = 8 TeV
(Springer International Publishing, 2017-10-11)
Measurements are presented of Wγγ and Zγγ production in proton-proton collisions. Fiducial cross sections are reported based on a data sample corresponding to an integrated luminosity of 19.4 fb−1 collected with the CMS ...
Measurement of the top quark mass in the dileptonic t¯t decay channel using the mass observables Mbl, MT2, and Mblν in pp collisions at √s=8TeV
(American Physical Society, 2017-08-22)
A measurement of the top quark mass (M-t) in the dileptonic t (t) over bar decay channel is performed using data from proton-proton collisions at a center-of-mass energy of 8 TeV. The data was recorded by the CMS experiment ...
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