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Modeling heterogeneity in the satisfaction, loyalty intention and shareholder value linkage: a cross industry analysis at the customer and firm level
(American Marketing Association, 2016-02)
This study examines the relationship between customer satisfaction, loyalty intention and shareholder value at the firm and individual customer level. The authors also explore industry differences by using a multilevel and ...
Türkiye organize elektrik piyasalarında talep tarafı katılımı regülasyonu
(2017-08)
2001 yılı itibariyle elektrik piyasası oluşumunun ivmelenmesi ve Eylül 2015'te Enerji Piyasaları İşletme Anonim Şirketinin kurulması üreticiler ve elektrik tedarikçileri arasında verimli bir ticaret ortamı sağlamayı ...
An intersectionality framework for transformative services research
(Informa Group Company, 2015)
The authors introduce the theory of intersectionality which refers to the interactivity of social identities such as race, class, and gender in shaping individuals’ experiences. Intersectionality is explored using cases ...
Design of a solenoid based prototype injector for evaluation of electromagnetic parameters
(IEEE, 2019)
Injector is a pump and valve mechanism, that sprays liquid intermittently to intended volume. In this research, evaluation of the electromagnetic properties of a solenoid actuator used in the prototype injector systems has ...
Service level satisfaction during shortages for health networks: base stock inventory and transshipment policies
(2018-05)
In this study, we consider a system of healthcare providers, which face the same uncertain supply disruptions (e.g., regional, nationwide, or worldwide drug shortages). Each hospital observes a stochastic demand and if ...
Using simulated experience to make sense of big data
(Massachusetts Institute of Technology, 2015)
Simulated experience can help companies communicate data analysis results to decision makers. Analysts' conclusions have been found to be different from what decision makers understand. Meanwhile, complex statistical ...
Constraints on the spin-parity and anomalous HVV couplings of the Higgs boson in proton collisions at 7 and 8 TeV
(American Physical Society, 2015-07-13)
The study of the spin-parity and tensor structure of the interactions of the recently discovered Higgs boson is performed using the H→ZZ,Zγ∗,γ∗γ∗→4ℓ, H→WW→ℓνℓν, and H→γγ decay modes. The full data set recorded by the CMS ...
Spectrally selective filter design for passive radiative cooling
(The Optical Society, 2020-04-01)
Radiative cooling is potentially one of the most innovative approaches to reducing energy density in buildings and industry, as well as achieving higher levels of energy efficiency. Several studies have reported the design ...
Learning and knowledge in early internationalization research: past accomplishments and future directions
(Elsevier, 2012-01)
This article provides an evaluative overview of international entrepreneurship literature, in which the issues of learning and knowledge feature as central components underlying the causes, processes, and outcomes of early ...
Global technology leadership: a case for innovative education praxis
(Elsevier, 2013-04-03)
The development of a scholarly model of technology leadership necessitates a global component for the modern technology and technology education organization. The authors conduct qualitative research of four key concepts ...
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