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Now showing items 11-16 of 16
To stay or not to stay: How to convince the very first guest of a resort property
(CABI International, 2023-02-28)
Hotel openings in resort destinations have several challenges to overcome and manage, such as: (i) the completion of the hotel project; (ii) preparation of hotel operations for the customer experience; (iii) pre-opening ...
History and techniques of managerial accounting
(Peter Lang AG, 2023-03-06)
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Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave
(Taylor & Francis, 2023)
Organizational culture continues to be a decisive factor for the success of hospitality firms. Drawing from the theory of work adjustment, this study focuses on hospitality organizational culture and examines its impacts ...
What is the ‘alternative’? Insights from Istanbul’s food networks
(Taylor & Francis, 2023)
Outside of the Global North, where agri-food systems have not yet consolidated into a ‘funnel shape,’ what makes an urban provisioning actor ‘alternative’ is not always clear. In this paper, I use members’ own definitions, ...
Vicarious abusive supervision among restaurant frontline employees: the role of employee industry tenure
(Emerald, 2023)
Purpose: Vicarious abusive supervision (VAS) has recently garnered the attention of hospitality researchers. VAS is prevalent in hospitality work settings characterized by long production chains and open operating environments. ...
The differential effects of leader Food safety priority and ethical leadership on food safety promotive and prohibitive voices: A socially desirable responding theory perspective
(Taylor & Francis, 2023)
Studies on impact of different leadership styles on the promotive and prohibitive forms of food safety voices are limited. Therefore, drawing on socially desirable responding theory, this study examined the differential ...
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