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Room rate parity analysis across different hotel distribution channels in the U.S.
(Taylor & Francis, 2010)
In order to further enhance a relationship of trust between the hotel company and the guest, the guest must not feel that they are being cheated by paying more because they did not know where to get the best rates. At the ...
An analysis of e-procurement applications and trends in hotels: a pilot study
The role of purchasing is very significant for both small scale and large scale hotels. It affects operational efficiency, quality of products and services and customer satisfaction (Lawlar & Jayewardene, 2003).
Meeting revenue management challenges: Knowledge, skills and abilities
Hospitality industry increasingly recognizes importance of integrating revenue management into their operations and significance of their staff to do so. Yet revenue managers face major challenges from both internal and ...
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