Browsing by Subject "Hospitality"
Now showing items 1-2 of 2
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Error recovery performance: the impact of leader behavioral integrity and job satisfaction
(Sage, 2016-05)This article introduces the concept of error recovery performance, followed by the development and validation of an instrument to measure it. The first objective of this article is to broaden the current concept of service ... -
'We always open our doors for visitors' - Hospitality as homemaking strategy for refugee women in Istanbul
(Oxford University Press, 2021-09)This article examines social relations for Syrian women in Istanbul by focusing on micro-level lived relationships of hospitality. Through an ethnographic, qualitative approach to key sites of encounter, the article explores ...
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