Show simple item record

dc.contributor.authorArtan, D.
dc.contributor.authorDönmez, D.
dc.contributor.authorTekçe, Işılay
dc.contributor.authorErgen, E.
dc.description.abstractOccupant comfort plays an important role in office buildings in terms of environmental, social, and economic aspects. Facility managers need to evaluate occupant feedback to moderate the negative consequences on office users and ultimately on the corporations that occupy office spaces. However, in the current facility management systems, occupant feedback is not effectively collected and evaluated; thus, facility managers cannot utilize this information in making critical decisions when operating, maintaining and retrofitting office facilities. This paper presents the initial results of an ongoing research study, which focus es on integrating occupant feedback with Building Information Model (BIM) for assisting decision-makers in the facility management phase. The first step of this research study was to identify the information items that are required to represent occupant feedback for effective use in the facility management phase. To identify the required information items, interviews were performed with office users at ten office buildings and use cases were developed. To validate the use cases, interviews were performed with twelve facility managers. The aim of this paper is to present a sample of the use cases developed and describe the occupant feedback information flow observed in the office buildings. The results show that the occupant feedback data include detailed information related to: (1) location where the problem is observed, which is represented by building, and/or floor, and/or room, and/or façade, and/or table/zone/region depending on the case; (2) location of the user, that is represented by building, floor, room, table/zone/region; (3) source of the problem that is represented by type of building element and related building element; (4) source location, which specifies the location of a problem source that is different than the location where the problem is observed; and (5) time.en_US
dc.publisherInternational Association for Automation and Robotics in Constructionen_US
dc.relation.ispartofISARC 2018 - 35th International Symposium on Automation and Robotics in Construction
dc.titleModelling information flow of occupant feedback in office buildingsen_US
dc.typeConference paperen_US
dc.description.versionPublisher version
dc.contributor.departmentÖzyeğin University
dc.contributor.authorID(ORCID 0000-0002-5931-7470 & YÖK ID 47887) Tekçe, Işılay
dc.contributor.ozuauthorTekçe, Işılay
dc.subject.keywordsOccupant comforten_US
dc.subject.keywordsFacility managementen_US
dc.subject.keywordsBuilding information modelingen_US
dc.subject.keywordsUse caseen_US
dc.relation.publicationcategoryConference Paper - International - Institutional Academic Staff

Files in this item


This item appears in the following Collection(s)

Show simple item record

Share this page