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Intelligent classification-based methods in customer profitability modeling
(Springer International Publishing, 2015)
The expected profits from customers are important informations for the companies in giving acquisition/retention decisions and developing different strategies for different customer segments. Most of these decisions can ...
A robust estimation model for surgery durations with temporal, operational, and surgery team effects
(Springer Science+Business Media, 2015-09)
For effective operating room (OR) planning, surgery duration estimation is critical. Overestimation leads to underutilization of expensive hospital resources (e.g., OR time) whereas underestimation leads to overtime and ...
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