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Now showing items 121-130 of 142
A mathematical model for customer lifetime value based offer management
(Springer, 2018)
Customers with prepaid lines possess higher attrition risk compared to postpaid customers, since prepaid customers do not sign long-term obligatory contracts and may churn anytime. For this reason, mobile operators have ...
An effective formulation of the multi-criteria test suite minimization problem
(Elsevier, 2020-10)
Test suite minimization problem has been mainly addressed by employing heuristic techniques or integer linear programming focusing on a specific criterion or bi-criteria. These approaches fall short to compute optimal ...
Agile performance indicators for team performance evaluation in a corporate environment
(The ACM Digital Library, 2018)
Software development is a must for almost all industries including services, production, health and even construction. Being so widespread, software development industry needs metrics for especially two reasons; performance ...
Service center staffing with cross‐trained agents and heterogeneous customers
(Wiley, 2019-04)
We model a real-world service center with cross-trained agents serving customer requests that are heterogeneous with respect to complexity and priority levels: High priority requests preempt low priority requests and ...
An application of unrelated parallel machine scheduling with sequence-dependent setups at Vestel Electronics
(Elsevier, 2019-11)
In this paper, we analyze a variant of the unrelated parallel machine scheduling problem with the objective of minimizing the total tardiness and earliness in the presence of sequence-dependent setups, unequal release ...
A web-based decision support system for quality prediction in manufacturing using ensemble of regressor chains
(Springer, 2020)
In this study we construct a decision support system (DSS), which utilizes the production process parameters to predict the quality characteristics of final products in two different manufacturing plants. Using the idea ...
Optimizing steering of roaming traffic with a-number billing under a rolling horizon policy
(Springer, 2020)
In this study, we focus on single service steering international roaming traffic (SIRT) problem by considering telecommunication operators’ agreements and “a-number billing” while keeping service quality above a certain ...
A CART-based genetic algorithm for constructing higher accuracy decision trees
(SciTePress, 2020)
Decision trees are among the most popular classification methods due to ease of implementation and simple interpretation. In traditional methods like CART (classification and regression tree), ID4, C4.5; trees are constructed ...
A robust estimation model for surgery durations with temporal, operational, and surgery team effects
(Springer Science+Business Media, 2015-09)
For effective operating room (OR) planning, surgery duration estimation is critical. Overestimation leads to underutilization of expensive hospital resources (e.g., OR time) whereas underestimation leads to overtime and ...
Next-day operating room scheduling with uncertain surgery durations: Exact analysis and heuristics
(Elsevier, 2020-10-01)
Operating rooms are units of particular interest in hospitals as they constitute more than 40% of total expenses and revenues. Managing operating rooms is challenging due to conflicting priorities and preferences of various ...
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