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The role of travel patterns in airport duty-free shopping satisfaction: a case study from an Australian regional airport
Shopping can be one of the primary motivations for tourism, and commercial revenues are becoming an indispensable source of income for airports. Understanding airport shoppers' satisfaction is thus becoming increasingly ...
Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)
User generated content (UGC) is providing new broad information datasets about airport service quality (ASQ) that are more easily available to researchers than information gathered using traditional techniques, such as ...
Transformation of tourism: innovations in the world’s busiest airports
(Future Academy, 2019)
The tourism sector plays a critical role in countries' economic development. However, the tourism sector is rapidly transformed due to tourism consumers' changing expectations driven by socioeconomic, technological, ...
The gap between academy and industry - A qualitative study in Turkish aviation context
Following the rapid growth of aviation industry in Turkey, the number of universities offering aviation management programs and enrolled students have substantially increased. The aim of these programs is to meet the demand ...
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