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The role of travel patterns in airport duty-free shopping satisfaction: a case study from an Australian regional airport
Shopping can be one of the primary motivations for tourism, and commercial revenues are becoming an indispensable source of income for airports. Understanding airport shoppers' satisfaction is thus becoming increasingly ...
Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)
User generated content (UGC) is providing new broad information datasets about airport service quality (ASQ) that are more easily available to researchers than information gathered using traditional techniques, such as ...
Airport mobile internet an innovation
This paper studies the adoption of mobile Internet by airports. Using a new theoretical model, the study tests whether early adopters of mobile Internet for airports can be considered real innovators. Seventy-five international ...
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