Browsing Faculty of Aviation and Aeronautical Science by Subject "IVIF AHP"
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Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology (Elsevier, 2021-03)Recently, low-cost airline (LCA) companies have become more attractive. However, emerging digital technologies have transformed the passengers’ profiles. Digital competency has become a crucial matter to capture digital ...
A new digital service quality model and its strategic analysis in aviation industry using interval-valued intuitionistic fuzzy AHP (Elsevier, 2020-07)Today, airline companies have to provide digital products and services to ensure customer satisfaction. Accordingly, classical service quality models are not sufficient to capture customer expectations, and new digital ...
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