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A universal appointment rule in the presence of no-shows and walk-ins
This study introduces a universal “Dome” appointment rule that can be parameterized through a planning constant for different clinics characterized by the environmental factors—no-shows, walk-ins, number of appointments ...
A universal appointment rule with patient classification for service times, no-shows and walk-ins
This study evaluates patient classification for scheduling and sequencing appointments for patients differentiated by their mean and standard deviation of service times, no-show, and walk-in probabilities. Alternative ...
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