Browsing Faculty of Business by OzU Authors "Yeniaras, Volkan"
Now showing items 1-7 of 7
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Customer prioritization, product complexity and business ties: implications for job stress and customer service performance
Yeniaras, Volkan; Kaya, İ. (Emerald, 2022-01-05)Purpose: Drawing on the theoretical lens of the job demands-resources model, this study builds upon and tests a conceptual model that links customer prioritization, product complexity, business ties, job stress and customer ... -
Dimensions of religiosity, altruism and life satisfaction
Kaya, İ.; Yeniaras, Volkan; Kaya, Ö. (Taylor & Francis, 2021-10-02)This study utilizes data from 3008 adult individuals in Turkey and examines the direct and indirect relationships between the dimensions of (Islamic) religiosity and life satisfaction. We took a dual approach in examining ... -
Effects of relational ties paradox on financial and non-financial consequences of servitization: Roles of organizational flexibility and improvisation
Yeniaras, Volkan; Di Benedetto, A.; Dayan, M. (Elsevier, 2021-11)Drawing from relational governance and dynamic capabilities literature streams, we develop a conceptual model in which business and political ties are antecedents of organizational flexibility, which in turn are related ... -
The effects of social ties on innovation behavior and new product performance in emerging economies: evidence from Turkey
Yeniaras, Volkan; Kaya, İ.; Ashill, N. (Emerald Publishing Limited, 2020-04-08)Purpose The purpose of this paper is to offer a theoretical and empirical understanding of how social ties affect innovation behavior and new product performance in Turkey, which is an emerging economy where high levels ... -
Mixed effects of business and political ties in planning flexibility: Insights from Turkey
Yeniaras, Volkan; Kaya, İ.; Dayan, M. (Elsevier, 2020-05)Despite increasing attention to the role of business and political ties in emerging economies, few studies have explicitly investigated their relations to dynamic capabilities outside of the East-Asian context. Following ... -
Relational governance, organizational unlearning and learning: implications for performance
Yeniaras, Volkan; Di Benedetto, A.; Kaya, I.; Dayan, M. (Emerald Publishing Limited, 2021-05-11)Purpose Drawing on the literature on dynamic skills, this study builds upon and empirically tests a conceptual model that connects business and political ties, organizational unlearning, organizational learning and firm ... -
When does boundary-spanner burnout connect participation and customer relationship performance? The role of the firm's network centrality and network density
Yeniaras, Volkan; Gölgeci, İ. (Elsevier, 2023-07)Managing business-to-business (B2B) relationships can be taxing for many boundary-spanners and lead to burnout. However, despite the widespread prevalence of burnout in the contemporary workplace, B2B marketing research ...
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