Small IT vendors increasingly establish intra-industry collaborative arrangements with other technology providers. Despite the criticality of this strategy, there is little research that provides insights into partnership ...

Problem definition: Classical models of queueing systems with rational and strategic customers assume queues to be either fully visible or invisible, while service parameters are known with certainty. In practice, however, ...

We study incentive issues seen in a firm performing global planning and manufacturing, and local demand management. The stochastic demands in local markets are best observed by the regional business units, and the firm ...