Browsing Professional Flight Program by Subject "Digital transformation"
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Analysis of success factors in aviation 4.0 using integrated intuitionistic fuzzy MCDM methods
(Springer, 2020)Recently, emerging digital technologies have launched digital transformation, and it has become a factor that determines the competitiveness of companies, their performance, and digital sustainability. At this point, the ... -
Digital competency evaluation of low-cost airlines using an integrated IVIF AHP and IVIF VIKOR methodology
(Elsevier, 2021-03)Recently, low-cost airline (LCA) companies have become more attractive. However, emerging digital technologies have transformed the passengers’ profiles. Digital competency has become a crucial matter to capture digital ... -
An integrated SWOT based fuzzy AHP and fuzzy MARCOS methodology for digital transformation strategy analysis in airline industry
(Elsevier, 2021-10)Driven by business strategies, digital transformation (DT) facilitates dramatic change in air passenger behavior. This study aims to determine and analyze different DT strategies (DTSs) with the help of an integrated ... -
A new digital service quality model and its strategic analysis in aviation industry using interval-valued intuitionistic fuzzy AHP
(Elsevier, 2020-07)Today, airline companies have to provide digital products and services to ensure customer satisfaction. Accordingly, classical service quality models are not sufficient to capture customer expectations, and new digital ...
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