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Now showing items 11-13 of 13
A new digital service quality model and its strategic analysis in aviation industry using interval-valued intuitionistic fuzzy AHP
(Elsevier, 2020-07)
Today, airline companies have to provide digital products and services to ensure customer satisfaction. Accordingly, classical service quality models are not sufficient to capture customer expectations, and new digital ...
Analysis of success factors in aviation 4.0 using integrated intuitionistic fuzzy MCDM methods
(Springer, 2020)
Recently, emerging digital technologies have launched digital transformation, and it has become a factor that determines the competitiveness of companies, their performance, and digital sustainability. At this point, the ...
From lean towards frugal product development
(IGI Global, 2020-11-06)
Frugal innovation is considered as a disruptive growth strategy for businesses that focuses on the utilization of limited resources of rural areas. Similarly, lean management targets to develop new products in accordance ...
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