Round Table & Discussion

Abstract

The transition of the actual two airports system (Istanbul Ataturk - IST and Sabiha Gokcen - SAW), with the capacity shortages, into the new airport System (Istanbul New Airport and Sabiha Gokcen) was discussed. The optimal airport ownership structure for Istanbul case was compared with the London case. Critical points to achieve high quality of service as for instance the passenger experience and staff attitude. The round table was completed with the skills and training necessary for the airport sector.