Browsing by Author "Martin-Domingo, Luis"
Now showing items 1-12 of 12
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Airport mobile internet an innovation
Martin-Domingo, Luis; Martin, J. C. (Elsevier, 2016-08)This paper studies the adoption of mobile Internet by airports. Using a new theoretical model, the study tests whether early adopters of mobile Internet for airports can be considered real innovators. Seventy-five international ... -
Applying deep learning models to twitter data to detect airport service quality
Barakat, Huda Mohammed Mohammed; Yeniterzi, R.; Martin-Domingo, Luis (Elsevier, 2021-03)Measuring airport service quality (ASQ) is an important process for identifying shortages and suggesting improvements that guide management decisions. This research, introduces a general framework for measuring ASQ using ... -
The effect of COVID‐related EU state aid on the level playing field for airlines
Martin-Domingo, Luis; Martín, J. C. (MDPI, 2022-02)State aid for airlines around the world has been a common practice during the COVID‐19 pandemic, as the air transport was one of the sectors most heavily affected. This study analyzes 27 cases of state aid to EU airlines ... -
Existing barriers and suggested solutions for dealing with air passengers with specific access requirements: A systematic literature review
Martin-Domingo, Luis; Adiloğlu-Yalçınkaya, Leyla; Ertürk, Mehmet; Farkić, J. (Elsevier, 2024-03)This paper reviews the existing literature concerned with air passengers with specific access requirements, often referred as passengers with disabilities (PwDs) or passengers with reduced mobility (PRMs). While accessibility ... -
Exploiting user-generated content for service improvement: Case airport twitter data
Aunimo, L.; Martin-Domingo, Luis (Springer, 2022-09)The study illustrates how airport collaborative networks can profit from the richness of data, now available due to digitalization. Using a co-creation process, where the passenger generated content is leveraged to identify ... -
Innovation at airports: A systematic literature review (2000–2019)
Kılıç, Sena; Üçler, Çağlar; Martin-Domingo, Luis (Vilnius Gediminas Technical University, 2021-09-29)Airports operate in a highly-competitive and challenging environment. Therefore, in order to remain competitive, innovation is imperative for airports. This paper aims to conduct academic research into innovation at airports ... -
The role of travel patterns in airport duty-free shopping satisfaction: a case study from an Australian regional airport
Martín, J. C.; Martin-Domingo, Luis; Lohmann, G.; Spasojevic, B. (Elsevier, 2019-09)Shopping can be one of the primary motivations for tourism, and commercial revenues are becoming an indispensable source of income for airports. Understanding airport shoppers' satisfaction is thus becoming increasingly ... -
Round table & closing of 2nd Istanbul Hub Seminar airline strategies for the opening of the new airport in Istanbul
Küçükönal, Hatice; Martin-Domingo, Luis (2016-04-14)The round table included most of the speakers of the seminar and covered the following topics: Extra capacity for the Istanbul Sabiha Gokcen International airport, implication of bilateral agreements multilateral agreements ... -
Round Table & Discussion
Küçükönal, Hatice; Martin-Domingo, Luis (Özyeğin University, 2015-03-26)The transition of the actual two airports system (Istanbul Ataturk - IST and Sabiha Gokcen - SAW), with the capacity shortages, into the new airport System (Istanbul New Airport and Sabiha Gokcen) was discussed. The optimal ... -
Round Table with DEMİR, Serdar (Turkish Airlines); DEWULF, Wouter (University of Antwerp); EREN, Serkan (MNG Airlines); GÖÇMEN, Önder (Turkey's Customs); MURAT, Dato’ Azmin (Malaysia Airports) and NOLL, Stephane (IATA).
Martin-Domingo, Luis (2017-04-27)The round table covered two main group of questions, the “hardware” of the air cargo, having capacity as the main topic and the “software”, with customs as the central point. A combination of competition and collaboration ... -
Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)
Martin-Domingo, Luis (Elsevier, 2019-07)User generated content (UGC) is providing new broad information datasets about airport service quality (ASQ) that are more easily available to researchers than information gathered using traditional techniques, such as ... -
Traveler's idle time and the value chain at airports
Üçler, Çağlar; Martin-Domingo, Luis (Milli Savunma Üniversitesi Hezârfen Havacılık ve Uzay Teknolojileri Enstitüsü, 2015-07-23)There is a high growth in the air traffic supported by the global trade and tourism and due to airport congestion travelers are spending more time at airports, which are competing to attract airlines with lower aeronautical ...
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