Browsing by Author "Quek, S. A."
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A universal appointment rule in the presence of no-shows and walk-ins
Çayırlı, Tuğba; Yang, K. K.; Quek, S. A. (Wiley, 2012-07)This study introduces a universal “Dome” appointment rule that can be parameterized through a planning constant for different clinics characterized by the environmental factors—no-shows, walk-ins, number of appointments ...
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