Browsing by Author "Martín, J. C."

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Open Access
The effect of COVID‐related EU state aid on the level playing field for airlines
(MDPI, 2022-02) Martin-Domingo, Luis; Martín, J. C.; Aviation Management; DOMINGO, Luıs Martın
State aid for airlines around the world has been a common practice during the COVID‐19 pandemic, as the air transport was one of the sectors most heavily affected. This study analyzes 27 cases of state aid to EU airlines between 1 March 2020 and 30 September 2021 with a total amount of €85 billion. The information was obtained from the area of competition of the European Commission (EC), which is the entity responsible for final approval. Results indicate that the largest EU economies (Germany and France), as well as some Northern European countries, are supporting national airlines more extensively. Airlines with a weaker financial performance before the pandemic were more likely to receive state aid. Government involvement in the airline industry during the recent health crisis will have an important influence on the level playing field (LPF) for airlines. It is still unclear how this will evolve in the future, but it seems that some airlines now resemble the public flag companies of the past.
Metadata only
The role of travel patterns in airport duty-free shopping satisfaction: a case study from an Australian regional airport
(Elsevier, 2019-09) Martín, J. C.; Martin-Domingo, Luis; Lohmann, G.; Spasojevic, B.; Aviation Management; DOMINGO, Luıs Martın
Shopping can be one of the primary motivations for tourism, and commercial revenues are becoming an indispensable source of income for airports. Understanding airport shoppers' satisfaction is thus becoming increasingly relevant for airport operators and remains largely unexplored in the academic literature. This paper contributes to the strand of the literature analysing the satisfaction of duty-free shoppers through a six-item construct that was modelled using a hybrid fuzzy TOPSIS (Technique for Order of Preference by Similarity to Ideal Solution) method. A questionnaire was administered at the international terminal of a regional airport in Australia. The results show that the differences in terms of place of residence and passengers' destination route are factors influencing the level of shoppers' satisfaction. Residents in Australia and passengers travelling shorthaul are more satisfied than non-residents of Australia and those travelling long-haul. With respect to each attribute, the satisfaction elasticities show that shoppers are more elastic in terms of the variety of items available in the shops and the choice of international brands; and satisfaction is less elastic with respect to the ease with which specific items can be found, as well as the `look and feel' of the shops.