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dc.contributor.authorBudge, S.
dc.contributor.authorIngolfsson, A.
dc.contributor.authorErkut, Erhan
dc.date.accessioned2010-08-09T12:27:45Z
dc.date.available2010-08-09T12:27:45Z
dc.date.issued2009-02
dc.identifier.issn 0030-364X
dc.identifier.urihttp://hdl.handle.net/10679/69
dc.identifier.urihttp://pubsonline.informs.org/doi/abs/10.1287/opre.1080.0591
dc.descriptionDue to copyright restrictions, the access to the full text of this article is only available via subscription.
dc.description.abstractTo calculate many of the important performance measures for an emergency response system, one requires knowledge of the probability that a particular server will respond to an incoming call at a particular location. Estimating these "dispatch probabilities" is complicated by four important characteristics of emergency service systems. We discuss these characteristics and extend previous approximation methods for calculating dispatch probabilities to account for the possibilities of workload variation by station, multiple vehicles per station, call- and station-dependent service times, and server cooperation and dependence.en_US
dc.description.sponsorshipNatural Sciences and Research Council of Canada
dc.language.isoengen_US
dc.publisherInformsen_US
dc.relation.ispartofOperations Research
dc.rightsrestrictedAccess
dc.titleApproximating vehicle dispatch probabilities for emergency service systems with location-specific service times and multiple units per locationen_US
dc.typeArticleen_US
dc.peerreviewedyesen_US
dc.publicationstatuspublisheden_US
dc.contributor.departmentÖzyeğin University
dc.contributor.authorID141720
dc.contributor.ozuauthorErkut, Erhan
dc.identifier.volume57
dc.identifier.issue1
dc.identifier.startpage251
dc.identifier.endpage255
dc.identifier.wosWOS:000265107300020
dc.identifier.doi10.1287/opre.1080.0591
dc.subject.keywordsEmergency response systemen_US
dc.subject.keywordsDispatch probabilitiesen_US
dc.subject.keywordsAmbulance serviceen_US
dc.subject.keywordsApproximationsen_US
dc.subject.keywordsHealth careen_US
dc.identifier.scopusSCOPUS:2-s2.0-61449173716
dc.contributor.authorGenderMale


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