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Drug prescription behavior and decision support systems
(Elsevier, 2014-01)
Adverse drug events plague the outcomes of health care services. In this research, we propose a clinical learning model that incorporates the use of a decision support system (DSS) in drug prescriptions to improve physicians' ...
Expert competition and the internet
(IJEC, 2013)
The Internet has become a channel for experts offering their services. We investigate the optimal online channel adoption strategy of a high-quality expert with a brick-and-mortar presence in the face of potential entry ...
Online intermediary as a channel for selling quality-differentiated services
(Wiley, 2015-02)
When deciding whether to utilize an online intermediary in addition to their own distribution channels, quality differentiated service providers face the trade-off between the benefit of extended reach and the threat of ...
A strategic analysis of multi-channel expert services
(Informa, 2017)
Using stylized models, we investigate when and how expert service providers should offer their services online, and whether they should charge separate prices for face-to-face and online services or provide the online ...
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