Show simple item record

dc.contributor.authorBowen, B. D.
dc.contributor.authorBowen, E. E.
dc.contributor.authorHeadley, D. E.
dc.contributor.authorKüçükönal, Hatice
dc.contributor.authorWildt, C. T.
dc.date.accessioned2018-02-02T11:45:12Z
dc.date.available2018-02-02T11:45:12Z
dc.date.issued2013
dc.identifier.issn1877-0428en_US
dc.identifier.urihttp://hdl.handle.net/10679/5774
dc.identifier.urihttps://www.sciencedirect.com/science/article/pii/S1877042813005600
dc.description.abstractLeadership effectiveness in high-consequence industries has more than a bottom-line fiscal impact; it is linked to critical issues of human safety. Performance, productivity and overall quality of service have to be managed with focus on improvement in systemic safety while simultaneously maintaining a viable and profitable organization. This premise is specifically foremost in the leadership of airline organizations. The Airline Quality Rating has become a recognized and lauded indicator of airline performance in the United States. A valid case is presented herein to confirm that the Airline Quality Rating's applied analytic methodology effectively provides a tool for assessing organizational leadership. These results provide a benchmark for global adoption in the world airline industry.en_US
dc.language.isoengen_US
dc.publisherElsevieren_US
dc.relation.ispartofProcedia - Social and Behavioral Sciences
dc.rightsopenAccess
dc.titleAn innovative leadership effectiveness measure: applied analytic indicators of high-consequence industry performanceen_US
dc.typeConference paperen_US
dc.description.versionPublisher version
dc.publicationstatusPublisheden_US
dc.contributor.departmentÖzyeğin University
dc.contributor.authorID28577
dc.contributor.ozuauthorKüçükönal, Hatice
dc.identifier.volume75en_US
dc.identifier.startpage209en_US
dc.identifier.endpage216en_US
dc.identifier.wosWOS:000323332000024
dc.identifier.doi10.1016/j.sbspro.2013.04.024en_US
dc.subject.keywordsPerformance indicatorsen_US
dc.subject.keywordsQualityen_US
dc.subject.keywordsTechnologyen_US
dc.subject.keywordsAirline quality ratingen_US
dc.subject.keywordsAirline passenger surveyen_US
dc.subject.keywordsPolicy research constructen_US


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record


Share this page